MCX Training & Development delivers highly participatory, learner centred and practical training programmes to private, public and social enterprises throughout Ireland. Established by Michael Cox in 2007 MCX was awarded QQI QA Registered status in 2008. Michael Cox was also appointed a QQI External Authenticator.
MCX’s passion is exploring, imparting and nurturing best practice relating to adult learning and bringing best practice to the work place for improved quality and productivity. As a result it is no surprise that his leadership and people development programmes and repeated with clients.
MCX Training & Development focuses on the key ingredients to being an effective trainer/supervisor/manager/team lead in accordance with best practice in adult learning with a generous portion of inputs from our almost 30 years of experience working with trainers, supervisors, managers and adult learners. Best practice in adult learning is utilized, each and every day that MCX trains. We bring our expertise to all our training programmes and ensure that each learner can develop and understand themselves and their workers.
“Best practice in adult learning is utilised, each and every day that MCX trains.”
The MCX unique approach to training is light hearted and practical in focus. It has attracted trainers, managers and supervisors with 10, 20 and 30 years training experience to attend programmes. We are particularly noted for our ability to connect with participants and deliver learner centred training focused on relevant content, as agreed with participants during initial contracting with them; then delivered at a pace, language and level suited to the group.
Each day session will commence and conclude with a review of learning achieved to date.
The method of assessment is focused on providing learners with an opportunity to celebrate their learning and as a result is straight forward and honest without any obscurity.
In addition to completing the programme evaluation sheet provided, participants are facilitated in a workshop format to identify what aspects of the programme they would like to see more of and less of. This feedback is reviewed and each programme modified accordingly in accordance with MCX’s polices for evaluation and continuous improvement.
Key Performance Indicators
The following KPIs are not listed in order of priority and are subject to input/modification:
| Indicator | Criteria |
|---|---|
| 1. Group Focus | Was the group focused throughout session? Duration that tangents were entertained? Did the facilitator keep focus while encouraging participation and stimulating discussion? |
| 2. Participation | Was there a high level of participation? Was there balanced participation? Did the facilitator ‘gate keep’ ensuring all contributions were heard and understood? Did the facilitator clarify and summarise detailed points to ensure understanding? |
| 3. Action Orientation | Were the objectives achieved? Was a critical analysis achieved? Were the objectives meaningful, achievable and realistic? |
| 4. Time | Did the session commence and conclude on time? Was the plan generally adhered to? |
| 5. Evaluation | Did the learners find the process beneficial, worthwhile and rewarding? Will the learning be transferring to the workplace? |
| 6. Assessment | Was the assessment clearly detailed and was ongoing trainer support provided. |
Note that the Trainer is available by mobile and email to learners, day or night, weekday or weekend should they require support with their written assignments.
MCX Lifelong Guarantee
MCX provides a lifelong support to participants who have issues relating to the implementation of best practice in the workplace.
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